Eligibility

  • Unopened items: 30 days for full refund.
  • Opened/used items: 14 days for store credit (must be in resellable condition).
  • Defective products: 30 days for replacement/refund.

Process

  1. Email [email protected] for a Return Authorization (RA) number.
  2. Ship items in original packaging with the RA number visible.
  3. Refunds processed within 7 business days.

Non-Returnable Items

  • Custom-made fixtures, final sale items, and used bulbs.

Exchanges

Free exchanges for defective/damaged items.