Product & Ordering
Q: Are your lights compatible with smart-home systems?
A: Yes! Most smart LEDs work with Alexa, Google Home, and Apple HomeKit. Check product details for compatibility.
Q: Do you offer commercial/contractor pricing?
A: Yes – email [email protected] for bulk discounts and tax-exempt orders.
Shipping & Delivery
Q: How long does shipping take?
A:
- Standard (3–5 business days): Contiguous U.S.
- Expedited (2 business days): Available for in-stock items.
- International: 7–14 days (rates calculated at checkout).
Q: Do you ship fragile items securely?
A: All fixtures are packed with reinforced materials. Insurance is included for orders over $100.
Returns & Warranty
Q: What if my light arrives damaged?
A: Submit photos to [email protected] within 48 hours for a free replacement.
Q: What’s your warranty policy?
A: All products include a 2-year manufacturer warranty against defects.
Installation & Support
Q: Do you provide installation guides?
A: Yes! Download PDF manuals on product pages or request a printed copy.
